Job description
Are you looking to for a job where you can serve business travelers from all over the world in a positive environment? Do you like staying active in your job? Joining our team as a Reservation Agent at CVG Airport may be the perfect fit for you!
Airport Shuttle Desk Reservation Agent job tasks include:
- Work directly with clients that have arrived at CVG to provide them with transportation to their hotel.
- Work directly with clients needing transportation from their hotel to CVG.
- Communicate clearly and accurately with clients, Managers, Dispatchers and Drivers.
- Accurately input client and booking information into reservations software.
- Account for cash and credit card transactions.
- Able to receive email and phone call reservations and transfer that data into reservations software.
- Gain knowledge of CVG Airport map as well as hotels we serve across the Cincinnati/ Northern KY region.
- Ensure that Executive Shuttle Desk area is clean and presentable for all CVG patrons.
Skills Required:
- Customer Service
- Computer
- Organization
- Multi-Tasking
- Clear/Strong Verbal and Written
- Communication
- Self-Motivated
Work Remotely
- No
Shift
- 1st Shift / Monday – Friday: 8am to 4pm
Training
- On-site at our Newport, KY headquarters. Approximately 3-4 weeks.
Job Type: Full-time
Salary: From $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
COVID-19 considerations:
At this location, we will follow all CVG COVID protocols for safety. Protocols subject to change by CVG.
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Preferred)
Language:
- English (Required)
Work Location: One location
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Hebron, KY: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Office: 1 year (Preferred)
Work Location: One location
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