Job description

Position Summary
Performs specialized administrative support tasks necessary for the full operation and execution of the Epidemiology department including participating in community outreach and events.

Pay Grade: 43

Salary Commensurate with Experience and Education Minimum Qualifications
100.00% - 1. Four (4) years of experience in clerical, bookkeeping, data processing or statistical work; and high school diploma or GED; OR

2. Three (3) years of experience in clerical, bookkeeping, data processing or statistical work; and one (1) year of college study (30 semester hours or 36 quarter hours).
3. PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED. Duties and Responsibilities
1. Performs administrative support duties by using word processing, database, and spreadsheet applications.

2. Monitors incoming and outgoing mail; initiates and/or transmits interoffice memos and notices.

3. Supports different levels of staff by providing information and assistance whenever possible.

4. Greets customers and answers questions by telephone or in person concerning departmental policies, procedures, and work functions.

5. Receives, reviews and processes records, reports and other various documents as required for accuracy and/or conformance with established policies and procedures.

6. Mails or personally delivers authorized documents or materials as required.

7. Obtains data from various sources to prepare and compile standard reports.

8. Relieves or assists other clerical employees in assigned work area.

9. Assists with incoming lab results and reports of diseases from healthcare providers.

10. Assists the department with data entry in Tennessee Immunization Information System (TennIIS) and Notifiable Electronic Diseases Surveillance System NEDESS.

11. Participates in immunization"s community outreach and vaccination events.

12. Performs other related duties as required or directed. KSA's
KSAs - 1. Knowledge of modern office practices, procedures and equipment; skilled at operating office equipment.

2. Knowledge of Business English and Math.

3. Ability to communicate with staff and the public with courtesy and tact.

4. Ability to plan, organize and maintain an even flow of work.

5. Ability to express ideas clearly, concisely and effectively, verbally and in writing.

6. Ability to resolve problematic situations.

7. Ability to maintain patient, team member and employer confidentiality and comply with HIPAA regulations.

8. Ability to maintain professionalism with the public, co-workers, and supervisors.

9. Proficient administrative and organizational skills and high attention to detail.

10. Proficient in Microsoft Word and Excel. Familiarity with computerized databases. Special Requirements
1. Must possess a valid Tennessee driver license or secure one as date of employment.

2. Must have daily access to an operable automobile and meet county standards or insurance upon date of employment.

3. May be required to work on weekends and/or after regular work hours for special events. Disclaimer
This position is subject to a background check for any convictions that have a substantial relationship to potential job duties. Only convictions that are substantially related to potential job duties will be considered and will not automatically disqualify the candidate.

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