• Assists with communications which may include: phone system, memo’s, answers incoming calls, documents, and disseminates appropriate messages.
• Serves as primary contact in obtaining supplies/services from office vendors, e.g., biohazard waste, shredding, record storage, office supplies, printed materials.
• Processes incoming and outgoing mail, including vendor invoices.
• Performs monthly company car inspections, as assigned.
• Updates the Emergency Preparedness Notebook timely for access by OnCall staff members.
• Provides excellent customer service, along with a can-do, willing attitude.
• Provides computer support and data entry, as needed.
• Assist in the uploading of documents into the EMR, as directed by the Branch Director.
• Promotes the agency philosophy and mission by presenting a positive image to patients/families, physicians, and community agencies.
• Provides effective communication to patient/family, team members, and other health care professionals and maintains confidentiality.

Physical, Mental, Miscellaneous Demands

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  Prolonged sitting required, with the ability to operate office equipment which may include heavy lifting, bending, and standing.
• Requires the ability to handle stressful situations in a calm and courteous manner at all times. If required to make patient visits, prolonged standing and walking required, with the ability to lift up to 50 lbs. and move patients.
• Requires working under some stressful conditions to meet deadlines and Agency needs.
• Must have and maintain valid Driver’s License, and proof of current valid auto liability insurance.
• Requires ability to use up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently and/or up to 10 pounds continuously to move objects.
• Work deals mostly with areas such as preparing and reading data and figures, records, reports, visual inspection involving small details. Although important, depth perception and field of vision (peripheral) are not as critical as the ability to distinguish small details and markings very near to the observer.
• Requires ability to grasp, pull, push, carry or otherwise manipulate objects; ability to perform tasks requiring action of muscles or groups of muscles and foot and/or hand-eye coordination.
• Requires ability to communicate clearly and make self-understood effectively in face-to-face interactions; articulate with accuracy to communicate using phone.
• Requires ability to hear and receive verbal instructions correctly, answer phones, communicate professionally with people in situations with some background noise.
• Requires ability to concentrate on fine detail with frequent interruption; ability to focus attention on tasks for 10-20 minutes at a time on a continuous basis, 20-60 minutes on occasion.
• Requires ability to understand and relate to specific ideas one at a time and to the concepts behind specific ideas; ability to remember verbal and written tasks/assignments from a few hours to several day periods.
• Position requires sitting approximately 60% of time standing/stooping/bending/ climbing approximately 20% of time; and walking approximately 20% of time.
• Excellent computer software skills necessary to produce accurate documents and materials required.
• Working knowledge of MS Office, Excel or similar software required. Proficient knowledge preferred.
• Requires ability to work effectively under minimal supervision; exercise excellent, sound professional judgment and maintain confidentiality.

Education: High School Graduate (College Preferred).

Experience: One-year general office experience preferred.

Skills: Computer skills preferred, excellent interpersonal and organizational skill. Knowledge of medical terminology preferred.

Transportation: Reliable transportation and valid and current auto liability insurance.

Environmental / Working Conditions: Performs duties in an office environment during Agency operating hours. Works in a routine office environment; noise level may be moderately high; must have the ability to work a flexible schedule and extended hours. Possible exposure to toxic materials, toner, etc.

We offer the following competitive benefits to support you, your family, and your furry family members too!

• Newly improved mileage reimbursement
• Newly improved benefits packages
• Pet Insurance Coverage
• Paid Time Off
• Paid Holidays...plus 2 bonus floating holidays!
• Family Medical Leave
• Tuition Reimbursement
• 401k Plan with a Company Match
• Legal Aid
• Identify Theft Plan
• Perks and Discounts