Job description

Job Title: Front Desk Receptionist (job code: 033-053-020)

Liberty Doctors is looking for an experienced Front Desk Receptionist for a medical practice to work part-time at a primary care office located in North Charleston, SC. The hours of operation are Monday – Friday, 8:00 am to 5:00 pm.

Location: North Charleston, Charleston, SC 29418

We are a singe provider office looking for an adminastrative assistant who is willing and able to learn all positions in the practice to include but not limited to registration, check-in/check-out, referrals, insurance verification, authorizations, billing, rooming patients, answering multi line phones, scheduling appointments, filing, scanning medical records and charting. A knowledge of EHR , basic office skills with good communication and telephone technique, medical insurance verification, and a minimum of 1 year medical office experience.

MEDICAL ASSISTANT AND/OR PHLEBOTOMY EXPERIENCE IS A PLUS !

About Us: Our mission and primary focus is the well-being and overall health of our patients. We are passionate about educating our patients on living a healthy lifestyle. We take pride in providing our patients with excellent care and customer service. We also strive to employ dedicated professionals by offering constant support and a positive team environment.

Reports to: Office Manager

Duties and Responsibilities: This list may not include all of the duties assigned and may be updated intermittently to accommodate miscellaneous duties as assigned.

• Recognize and register patients.
• Verify current informational status.
• Collect co-pays and account balances.
• Check all insurance for accuracy, make necessary phone calls.
• Direct all calls to appropriate parties.
• Confirm next day appointments.
• Inform proper parties of all incoming fax messages.
• Send out follow-up reminder notices.
• Knowledge of medical terminology.
• Explain office policies to patients as needed.
• Maintain a clean or orderly reception/waiting room and work area.
• Reconcile daily activity report, balance day sheet.
• Follow HIPAA regulations.
• Follow OSHA rules and regulations.
• Maintain strictest confidentiality.
• Assist physician as needed

Qualifications:

• Experience working in a medical practice
• 1-2 years of experience as Front Desk Receptionist/medical assistant
• Demonstrated ability to work independently and as a team player.
• Must be a self-starter, timely and dependable.
• Able to prioritize workload while remaining flexible.
• Customer service experience.
• Word processing, data entry, telephone and computer experience
• Operate a multi-line telephone system.
• High school diploma or equivalent.

Skills:

• Able to speak/write English clearly and make self-understood.
• Good verbal and written communication skills.
• Correct grammar, spelling skills, and legible writing.
• Skills in answering the telephone in a pleasant and helpful manner.
• Able to read, understand, and follow oral and written instructions.
• Demonstrate compassion and caring in dealing with others.
• Tactfulness/soft spoken.
• Demonstrate willing to adapt to change.
• Detail oriented and ability to multitask
• Be able to prioritize workload while remaining flexible.
• Good interpersonal, speaking and active listening skills;
• Confident positive manner and appearance.
• Correctable vision and hearing within normal range.
• Knowledge of HIPAA, COMPLIANCE, OSHA.

Job Type: Part-time

Pay: $13.00 - $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• medical practice: 1 year (Preferred)

Work Location: In person

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