Job description
Are you looking for a new Accounting/AR related position on an organized, responsible and impactful team? Are you dependable, calm, detail-oriented and kind?
If you've got a little experience and a lot of good traits and skills to bring to the table, we want to hire you! Flyers is a diverse and inclusive company, with a team environment and lots of opportunity for growth and process development.
SUMMARY:
This team member communicates regularly with customers as well as accounting/sales staff to process the collection of receivables from delinquent accounts, with a very kind and direct approach that our customers sincerely appreciate.
What You’ll Love About Us
- Health Benefits. Medical with HSA and FSA options that includes infertility benefits. 100% coverage of preventative care, Dental, Vision, Teladoc, Employee Assistance Program.
- Prepare for the Future. 401K Retirement Plan 50% match.
- Rest and Relaxation 4 weeks Paid Time Off and 8 Paid Holidays.
- Financial Peace of Mind Short-Term Disability, Life and AD&D Insurance covered by WFS.
- Learning and Development LinkedIn Learning.
- Additional Perks We Offer Long Term Disability Insurance, Accident & Critical Illness Insurance, Legal & Identity Theft Protection.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Reviews delinquency & aging reports in basic excel spreadsheets (no advanced excel knowledge required).
- Conducts phone calls to delinquent account holders, with an attempt to negotiate collections of fund due.
- Utilizes discretion and judgment within company policy to establish payment arrangements.
- Utilizes various tracking tools to locate customers whose information is no longer current.
- Makes charge-off and pre-legal recommendations to Credit Manager.
- Updates and maintains customer credit files accurately and consistently.
- Processes collection data and tracking through company software platform.
- May assist customers with problems regarding Flyers accounts.
- Processes daily cash, credit card and check deposits.
- Adheres to established cash handling procedures.
- Regular attendance at assigned worksite is required.
ADDITIONAL DETAILS:
- Work location: Auburn, CA
- Schedule: Monday - Friday, 8 AM - 5 PM
REQUIREMENTS:
To perform this job successfully, an individual must be capable of performing each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- 1 year of accounting experience is required
- Associates Degree (A.A.) or equivalent from a two-year college or technical school, or two (2) years of related experience is preferred.
- Other education and/or experience may be considered as a substitute.
- Strong communication skills both verbal and written, including professional email & phone etiquette
- Customer service skills
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