About the Position

This is a non-exempt Full- Time position that reports to the Controller. This position secures the member revenue by verifying and posting receipts and resolving any discrepancies. Requires excellent communication and interpersonal skills and ability to provide information and service to a wide range of internal and external contacts. Ability to calculate figures and amounts such as interest, proportions, and percentages. Requires knowledge of MS Excel, and prior Clubsoft experience is preferred.

About The Riviera Country Club

Opened in 1927, the Riviera Country Club has a storied history, and its championship golf course is world-renowned. The Tennis Club opened in 1963 and has hard, clay and practice courts, along with programs for all levels of play. We are passionate about the sophisticated elegance of our amenities and service. Our members enjoy the “Riviera Lifestyle”, which includes the philosophies of Respect Life; Healthy for Life; and Enjoy Life. We’re equally passionate about living our vision, mission values and principles which start and end with “Only the best is good enough.” The vision is embodied in our employees, who are carefully screened, selected, and trained.

About You

You are an experienced account receivable professional with an interest in the hospitality industry. You understand and live by the concept of being a “team player”, making sure that collaboration is essential to your success, as well as the success of those you work with. At the same time, you have enough experience and strength to ensure the right thing is being done. You can work collaboratively or independently with equal effectiveness. Multi-tasking is a concept that you embrace.

Job Responsibilities:

• Daily cash deposits
• Reconcile daily credit card receipts from all departments to report from credit card processor
• Processes member payment to their account (ACH, checks, credit cards & cash)
• Ability to multi-task with demanding timeframes. Ability to adapt to constantly shifting priorities, while managing strict and sometimes competing deadlines and unexpected urgent situations is necessary in a calm positive manner
• Ability to use high-level discretion and maintain a high level of confidentiality
• Scan checks to bank accounts
• Prepare daily caddie banks for golf operations.
• Handle member calls and coordinates the resolution of member disputes with department and member.
• Prepare monthly member charge adjustments
• Print monthly member statements for mailing and email statements
• Post member charges for member events
• Reconcile hotel cash reports with credit card deposit reports
• Prepare misc. excel statements for various members
• All other duties as assigned by the controller

Qualification Standards

Specific Job Knowledge, Skills and Abilities:

• Ability to exude helpful and pleasant attitude with all stakeholders; people-person skills a must.
• This position requires constant follow-up on pending tasks; must multi-task and maintain strong organizational skills.
• Strong command of the English language, both verbal and written is required.
• Bilingual English/Spanish is desirable
• Ability to work across teams in a seamless and compatible manner

Education

• College degree, or equivalent of experience preferred

Experience

• Minimum of 3 years of accounts receivable experience

Grooming

All employees must maintain a neat, clean, and well-groomed appearance per club standards. Professional business attire required.

Other

Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the club. In addition, attendance at all scheduled training sessions and meetings is required.