Job description

AR Collections Specialist

This position is responsible for the collection of customer receivables and following up on past dues accounts including the resolution of deductions.

Essential Duties and Responsibilities

• Submit invoices to customer portals timely
• Follow-up on invoices submitted to a portal and ensure they have been accepted for payment
• Report issues to management at the time they occur
• Review aging report for assigned accounts, send statements and report weekly to management
• Research deductions and obtain information from customer
• Post payments in SAP to customer accounts – send follow-up to customer on deductions taken
• Process credit card payments
• Collect customer payments in accordance with payment due dates.
• Work closely with internal and external contacts
• Special projects as assigned

Education/Experience Required:

• Minimum of 5 years collections experience required, detail oriented
• Able to adapt quickly and work in a deadline driven environment
• Strong communication skills, able to work with various levels of staff
• Good organizational and administrative skills
• Experience in web billing – use of portals to submit invoicing desired, not required

Computer Skills Necessary:

• Proficient in Microsoft Office
• SAP Business One Experience preferred, not required

Job Type: Full-time

Pay: $60,000.00 - $650,000.00 per year

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Mahwah, NJ: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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