Account Representative - Inside Sales
Electrical Sales & Customer Service

Competitive Pay + Commission + Bonus

Eau Claire, Wisconsin Market

Viking Electric serves residential and commercial electrical contractors as well as a variety of industrial markets by providing products, services and solutions that power our local communities.

Our success is powered by the knowledge, skills, and passion of our associates. Bring us your passion and let us develop your skills and knowledge to grow your career with Viking Electric.

In exchange for great perks and benefits, we will call upon your warehouse expertise to help add value to our operational productivity. Primary responsibilities or this position:

The role of an Account Representative is to be a business partner for the assigned account package by increasing the value of Viking to our customers, helping to grow and maintain the volume and profitability of the account base, and promoting all of Viking's industrial products and services in a professional and ethical manner.

Additional duties and responsibilities for the Account Representative include:

• working as a business partner with the Account Manager to grow a defined account package and helping to develop and execute a plan for profitable growth.
• monitoring and conferring with Account Managers and management concerning customer status, history, changes, potential, quotations, strategies, and other related pertinent sales information.
• receiving and processing in a timely fashion all customer inquiries, purchase orders, back orders, credits, return authorizations, price increases, and other sales related functions. Utilizing specialists to ensure the customer is receiving the information and services needed in a timely fashion.
• Maintaining an accurate and up-to-date filing system concerning all customer related information, vendor pricing and catalog information, quoting and selling stock, non-stock, and project material, coordinating with other departments to provide complete coverage and avoid duplication of efforts and following up quotes and sales leads to secure orders.

• Strong math aptitude, strong organizational, time management and interpersonal skills.
• Strong verbal & written communication.
• Basic computer/technology skills (Word, Excel, Outlook).
• Good understanding of market, competitors, products, and services.
• Strong leadership and selling skills and the ability to work independently.
• Basic understanding of financial information and effective negotiating skills.
• Must be self-directed and able to prioritize.
• Limited travel required.

• Minimum associate degree or equivalent experience.
• Minimum two years’ experience in electrical industry or construction/project industry preferred.
• Past city desk/counter sales experience preferred
• Experience working in a team environment

We are an equal opportunity employer and value diversity and inclusion at our company.

Check out the Viking Electric LinkedIn Company Page for more company info and insights from our associates.

Viking Electric is an M/F/Disabled and Vet EEO/AA employer