Job description
Job Title:
Account ManagerJob Description
You Have
- 4+ years working in sales or account management
- Experience in high-volume calling
- Passion for customer experience and sales
- Enthusiasm for new technology
- MS Office experience (Word, PowerPoint, Outlook)
- Experience working with Salesforce.com or similar Client Relationship Management tool
- Experience making decisions under conditions of uncertainty or limited data; evaluate all consequences
- Implement high level of solutions oriented decision making
You Will
- Ensure that client's customers are satisfied with our client's services and resolve escalated issues
- Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
- Evaluate our client's customer needs and propose potential solutions
- Be a single contact for our client's customer
- Use data to fix customer concerns/roadblocks prohibiting satisfaction
- Manage external competitive pressures and handle objections
- Work with multiple partners, building relationships with decision-makers at all levels
- Manage sales territory and achieving monthly quotas
- Negotiate in tough situations
- Identify risk and barriers to success; develop contingency plans
- Identify opportunities for additional product or service sales
- Use data to help influence buying/renewal process
Location:
USA Nashville - 621 Mainstream DriveLanguage Requirements:
Time Type:
Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
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