Job description

Job Summary
Concorde International, located in Minnesota, is an Industry Leader in the design, development and manufacturing of OEM quality components. We specialize in OEM parts for ATV’s, snowmobiles and personal watercraft to name a few. With our increase in sales and continued growth, we are expanding our Coordinator Department by seeking a person who can maintain an efficient, effective, and organized office by providing high-level administrative support in all parts of the business. Build on relationships with our customers to deliver the best customer support possible by working collaboratively with our outside manufacturing partners, both international and domestic. Gain a knowledge and understanding of the intricacies of each OEM customer process by managing portals, customer orders, and logistics. Potential for occasional remote work from home, majority time is onsite in Plymouth, MN.

Essential Duties & Responsibilities

• Manage and enter data into ERP/MRP Quickbooks database, spreadsheets, and on-demand business reporting.
• Review, understand, and process inbound customer sales orders.
• Manage customer portal activity daily: Electronic Data Interchange (EDI), Purchase Orders (PO), Shipping Documents and Approvals, Advanced Ship Notices (ASN), etc.
• Review, understand, and process outbound production purchase orders to manufacturing teams, as well as processing Proforma Invoices (PI).
• Manage open order reporting, communicating both with customers and mfg. teams re: order schedule and status.
• Tracking, document processing, and admin. support of logistics, shipping, import, export, and customs clearance.
• Respond to customer/supplier queries timely and accurately.
• Receive, collect, and distribute incoming light duty shipments, assisting to maintain warehouse organization.
• Prepare outbound light duty customer shipments (palletize, strap, shrink wrap, etc.).
• Provide effective internal support to office staff coordinating across multiple departments by handling special assignments as requested.

Skills & Knowledge

• Associate degree or higher in business related field; preferred.
• Sincere desire to exceed customer expectations, with accuracy and attention to detail.
• Confidence to work independently, and function as part of a team.
• Organized, Efficient, and Multitasking abilities.
• Ability to work in a fast-paced environment and maintain a positive attitude.
• Excellent time management skills, and ability to prioritize work.
• Strong communication skills: both written and verbal through email, phone, video conference.
• Strong problem-solving skills, analytical abilities, and self-starter attitude.
• Drive and Ability to deliver professional and courteous communications with customers/suppliers at all times.
• Proficiency in Microsoft Office Suite, especially Microsoft Excel for use in data entry and analysis.
• Experience in ERP / MRP Quickbooks preferred but not necessary.

Job Type: Full-time

Pay: $43,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Plymouth, MN 55441: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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